Presenters
Heather Smith - psychologist
Target Audience: General audience for anyone working with people
Given the practical nature of this workshop, virtual attendance will not be offered.
Supported by
Nelson Bays Primary Health
RNZCGP
NZ Nursing Council
Learning objectives
Explore specific contexts in which patients present with challenging behaviours
Clarify understanding of the human stress response
Explore de-escalation - literature and strategies
Explore thoughts, feelings & values (activity)