Presenters
Joanne Dickson - Practice Relationship Manager
Sara Wallizada - Practice Relationship Manager
Supported by
Nelson Bays Primary Health
Learning objectives
This training is targeted for Reception/Admin/Practice Managers
A clean, accurate register makes a real difference to patient care and enrolment compliance. This training helps general practice teams clearly understand eligibility, entitlement, and identity, and how these concepts come together when reviewing their register. The session covers what to check, what to record, and common risk areas, supporting confident, audit‑ready enrolment processes.